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Keith Kocho, president and founder, ExtendMedia

Friday, October 16, 2009

Cable, telecom prep for net neutrality fight

By Galen Moore

By some time next year, telecom companies predict, you’re likely to be doing more online with video than anything else — including e-mail, surfing the web or downloading music.

This week, a Massachusetts company took a step toward making that a reality, by signing a Canadian cable provider for an Internet-based “TV anywhere” service. Newton-based ExtendMedia Corp. believes it won’t be long before cable companies such as its new customer Bell Canada will break their geographic monopolies and begin competing for customers with Internet-based video service. 

That could mean more choice for the customer, but the Federal Communications Commission is set to vote next week on a proposed regulation, called net neutrality, that analysts said could prevent this breakdown of walls in the cable industry — by taking away an incentive for telecom companies to do the infrastructure upgrades needed to deliver reliable video service over an Internet broadband connection.

Through a partnership with Amazon.com, the Internet video rental service Netflix Inc. is already delivering video-over-Internet connections, said ExtendMedia president and founder Keith Kocho. “Our view is in addition to Netflix and Amazon you’ll see services from Comcast and AT&T,” he said.

Once the cable giants start delivering channels of video over broadband, it’ll soon be a free-for-all, in which customers can choose from a range of competing cable services, Kocho predicted. “As independent businesses, it’s only going to make sense for (cable providers) to play nice together for so long,” he said.

ExtendMedia provides software designed to let cable giants do battle in the Internet video space. “We’re effectively an arms dealer,” Kocho said.

Gartner Inc. analyst Adam Daum agreed that future is likely to come but said its advent could be halted by the net neutrality regulations set for a vote this week.

The regulations, designed to protect Internet video purveyors like Google Inc.’s (Nasdaq: GOOG) YouTube service, would require cable companies and other telecom operators to treat all Internet traffic equally, including video. The telcos say that as more and more video comes over Internet cables, they need the ability to discriminate, in order to prevent heavy video users from swamping their systems and pushing out other users.

To support the infrastructure improvements needed to deliver high-quality video, telcos who own the cables that connect homes and businesses to the web will need the ability to charge video-streaming companies a premium to deliver their heavy-bandwidth content, Daum said.

Net neutrality could shut those telcos out of the value chain and leave them no incentive to do the upgrades needed to deliver high-quality streaming video, Daum said. “They’re a dumb bit pipe, and net neutrality keeps them as a dumb bit pipe,” he said. “It means whether you can stream (video) over your broadband connection with good quality of experience is a bit hit or miss. Some people get great service and others don’t.”
 

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Posted by: jerrycnh@g... / Monday, October 19th, 2009 - 11:57 am EDT
This article was very well-written and informative, and I appreciate the insight into the effect net neutrality might have on that kind of a service. However, I find the article very biased in terms of it's suggestion that net neutrality would do more harm than good. You defined the regulations solely as something "designed to protect Internet video purveyors like Google Inc.¹s (Nasdaq: GOOG) YouTube service". Nothing could be further from the truth. These regulations, at their core, were designed in response to the rumor that certain ISPs were going to enter into an agreement with big companies in order to give their specific websites priority, creating an environment in which one shopping for car rentals, for example, would find that Enterprise and Avis rent-a-car, who had paid ISP X a premium fee, would load faster for ISP X's customers while Hertz rent-a-car, who refused to pay the fee, would find their website comparatively very slow to load for ISP X because very little bandwidth would be dedicated to the non-premium pipe. The damage in this is both obvious and inherent. Tiny 10 person companies in any industry are currently able to compete on equal footing with the big names in their industries because they're on "equal footing" on the web. A lack of net neutrality would soon put an end to that, as small business would not be able to cough up the exorbitant fees that ISPs would undoubtedly charge to give their traffic priority. That is the reason why net neutrality is so important, and why it has many proponents. To imply them to be a bad idea simply because they prevent innovation in the cable industry is grossly unfair, and ignores the obvious compromise - the regulations could be amended, over time, to allow ISPs to treat different TYPES of traffic differently (IE HTML vs. Video vs. Flash vs. VoIP vs. IMs) while not allowing specific companies to make priority deals with big ISPs.

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