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Zendesk Inc. is continuing its westward migration. After expanding from its home country of Denmark to Boston headquarters just four months ago, the help desk software provider is moving its executive offices to San Francisco, vice president of business development Thomas Pedersen reports.
The move followed soon after a $6 million Series B investment from Silicon Valley-based Benchmark Capital — no coincidence, Pedersen said. The firm asked Zendesk to make the move.
However, a West Coast location makes sense for Zendesk, Pedersen said. The company is seeking to integrate its product with other business software providers, like Salesforce.com, social CRM provider GetSatisfaction and the business microblogging service Yammer. Most of the companies Zendesk is talking to are located on the West Coast, he said.
The company currently employs just under 20 people. Of those hired to work in its Boston office, only three will stay with the company, Pedersen said. “It’s very unfortunate, but the rest couldn’t move.”
Benchmark joined Waltham-based Charles River Ventures, whose Series A round in May brought Zendesk to the U.S. in the first place. The value of that round has not been disclosed.
Founded in 2007, Zendesk uses a software-as-a-service delivery platform to manage a company’s help desk system. Customers number 2,000, and include Twitter, MSNBC.com, Engineyard and the Economist magazine, Pedersen said.
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