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Friday, June 26, 2009

Data security breach hits state solar program

By Jackie Noblett

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About 810 residents that had applied for the Massachusetts Commonwealth Solar rebate program had their personal information posted on a government website for nearly an hour, according to a notice from the Massachusetts Technology Collaborative.

The quasi-public agency that administers the program said a file containing the names, addresses and Social Security numbers of customers and businesses was posted on the MTC’s site for 50 minutes before being taken down on June 25.

A security consultant hired by the agency found that one user accessed the file during the incident.

Launched in 2008, the Commonwealth Solar program provides rebates to individuals, businesses and communities that install solar photovoltaic systems on their property. It is the major financial driver behind a state goal to install 250 megawatts of solar in Massachusetts by 2017.

“I sincerely apologize to our customers for this incident and any inconvenience or concern it may cause,” said Massachusetts Technology Collaborative deputy executive director Philip Holahan in a statement. “We are taking all possible steps to protect our customers’ information and ensure that such a breach does not happen again.”

The agency is providing free credit monitoring services to those affected by the breach, as well as reviewing its internal data security and encryption protocols. It has also informed the state Attorney General’s Office as well as the Office of Consumer Affairs and Business Regulation per an executive order signed by Gov. Deval Patrick last year.

 

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